I searched for a house for almost a year and went through 5 different advisers, and Mark made a difference for me by helping through the process and finalizing the deal. Besides knowing the field of mortgages and being able to explain different options well, I highly appreciated that Mark was always available on phone or WhatsApp and could provide proper support in sometimes unexpected situations.
Mark is active and leads the case, and does not give up if things don't work as was expected. When new information appeared, Mark just re-checked the already prepared contract and found an option that was working better, without me asking for it.
My experience with Mark is that I was well supported by reliable professional.